The guy does not want to reveal the truth
Withholding information is not the best thing to do when you are trying to build a relationship. He must share everything with you because details matter and help see the situation.

The guy does not think that other people’s problems are important
We cannot stay indifferent to each other’s problems and concerns. We take care of our families and friends. This is a normal course of life. Someone then supports you in return. Your man should be attentive and caring even if the person does not belong to his circle of friends or family.